Support

Questions about Mr Face, your photos, your account or a purchase? Email us at hello@mrface.app and we will get back to you.

Contact

hello@mrface.app

Subscriptions and credits

Subscriptions and credit packs are sold and billed by Apple through your App Store account on iPhone, and by Google Play through your Google account on Android. A subscription renews automatically until you cancel it: on iPhone, at least 24 hours before the renewal date, in your Apple Account settings; on Android, before the renewal date, in your Google Play subscriptions. Purchased credits do not expire, they are not cash and are not refundable except where required by law or by Apple's or Google's policies.

Delete your account

On iPhone, you can delete your account at any time inside the app: go to Profile and tap Delete my account. Deleting removes your account, your photos and your remaining photo credits.

On Android, or if you do not have the app, you can delete your account at any time on our account deletion page. You can also email hello@mrface.app from the email address you signed in with; we then delete your account, your photos and your remaining photo credits within 30 days.